1 Purposes of Obtaining and Using Personal Information

We obtain, use, and provide personal information appropriately and within the necessary scope for the execution of our business, such as responding to inquiries and feedback (using contact information if a response is required) and providing services.

2 Provision of Personal Information to Third Parties

We will not provide the personal information entrusted to us to third parties except in the following cases:

• When we have obtained prior consent from the customer
• When required by law
• When it is necessary for the protection of a person’s life, body, or property, and it is difficult to obtain the customer’s consent
• When it is especially necessary for the improvement of public health or the promotion of the sound development of children, and it is difficult to obtain the customer’s consent
• When it is necessary to cooperate with a national or local government organization to perform duties prescribed by law, and obtaining the customer’s consent may impede the execution of those duties

3 Safety Measures and Continuous Improvement

We implement necessary and appropriate security management measures to prevent unauthorized use, leakage, loss, or damage of personal information. We also conduct necessary and appropriate supervision of employees and contractors (including subcontractors) who handle personal information, regularly audit operational status, and strive for continuous improvement.

4 Contact Information

For any questions or complaints regarding the handling of personal information, please contact our Personal Information Protection Officer.

• Head Office: 3-42-10 Yoyogi, Shibuya-ku, Tokyo 151-0053
• Phone：03-3320-3911
• URL：https://www.array.co.jp/english/contactus/

Items of Personal Information Collected and Purpose of Use

This website collects personal information such as name, affiliated organization, phone number, and email address when customers make inquiries online by filling out and submitting the form.
This personal information is used to respond to customer inquiries.
This website also records information such as the customer’s IP address, web browser type, referred URL, and access time.
Additionally, this website uses Google Analytics for access analysis.
This information is used for analyzing customer trends and managing the website.
This information is not linked to personal information.

Technologies for Obtaining Personal Information

This website uses Google Analytics to send cookies to your computer when you access the site to collect anonymous traffic data.
The collected data is sent to Google’s servers.
While we do not directly reference this data, we do refer to the statistically processed information provided by Google Analytics.
This information is handled according to the contents stated in the “Items of Personal Information Collected and Purpose of Use” section.
You can disable cookies by changing your web browser settings.
For more information about Google’s privacy policy regarding Google Analytics, please refer to the following link:

• Google Privacy Policy – Policies & Terms
• Google Analytics Terms of Service

Protection and Sharing of Personal Information

We do not disclose your personal information to third parties without your consent.
However, we may disclose information without your consent if required by law or by authorized institutions such as courts or police.
In addition, to handle customer inquiries, we may outsource certain tasks to external contractors. This may include processing inquiries, providing user support, mailing, delivery, and collection. In such cases, we only disclose the minimum necessary information within the scope of confidentiality.

Disclaimer

This website may contain links to external sites that are not managed by us. We are not responsible for the privacy policies or content of such external sites.
We may update our privacy policy due to changes in service content or other reasons. Any changes will be notified on the top page of this website, and the latest privacy policy will be published.
Personal information will be managed according to the privacy policy in effect at the time the information was obtained.